COVID-19 Updates & Visitor Policy
Beth Israel Lahey Health has taken a number of steps to prevent the spread of COVID-19 in order keep our patients and staff safe. You can review our Safe Care plan here to learn more about what we’re doing to ensure your safety when you visit one of our facilities. Additional information on COVID-19 can be found here.
We understand the importance of being able to visit a patient while they are in the hospital, however, we have put temporary visitor restrictions in place to help protect everyone from COVID-19.
Thank you for your cooperation during this time, we are looking forward to welcoming visitors in a less restricted way as soon as we can. If you're looking to reschedule an appointment or to make a telehealth appointment please contact your provider for more information.
(Updated March 15, 2020)
Before you visit a loved one at BID Plymouth, please read this important visitor information about our visitation guidelines, screening requirements and how to communicate with your loved one and his/her care team.
Our highest priority is the safety and wellbeing of our patients and staff. Limited visitation to select inpatients is in effect as of March 15, 2021. Patients on precautions for COVID-19, and those located in areas without private rooms, including Senior Behavioral Health, will not be allowed visitors. Only one visitor, per patient, per day is allowed between the hours of 12pm and 7pm. All visitors must stop at a lobby desk to be screened and issued a surgical mask which must be worn for the duration of the visit. Please check with the patient to assure visitation is allowed based on the location of the patient.
Children under the age of 18 may not visit unless they are visiting a hospitalized parent or sibling and are at least 12 years old. Children under 12 are not allowed due to infection control risk associated with potential viral respiratory illnesses. Exceptions may be considered on a case-by-case basis.
- For Inpatient Units and Critical Care Center. Patients on precautions for COVID-19, or those located in areas without private rooms will not be allowed visitors. Only one visitor, per patient, per day is allowed between the hours of 12pm and 7pm except in extenuating circumstances. If you are a guardian, the Health Care Proxy (HCP) of a patient for whom the HCP has been invoked, or are the parent of a patient under the age of 18, visitation (one person) is allowed at any time.
- Labor and Delivery and Postpartum Areas: Patient may have up to two (2) continuous support persons during labor and childbirth. One (1) continuous labor support person may stay overnight on the unit.
- Senior Behavioral Health Center (SBHC) patients may have one visitor per patient per day between the hours of 10am and 12pm and 1-3pm by appointment through the unit.
- Patient companions or escorts will be asked to wait until called for discharge, no visitors or companions will be allowed to remain in the care area due to social distancing needs.
- A patient companion or escort may accompany the patient to the care area as necessary, however, may be asked to leave and wait outside the hospital and will be called after the patient's visit due to social distancing guidelines and physical space constraints.
- One visitor allowed if all infection control and social distancing standards are able to be met, or as per care team for extenuating circumstances.
We know you are eager to visit and connect with your loved one, and we will work with each family to facilitate virtual connections until we can safely return to in-person visitation.
Other Important Information related to visitation:
- All visitors to other areas will be screened for COVID-19 symptoms prior to visitation.
- Visitors must wear a BID-Plymouth issued mask at all times while in the hospital. Make sure that your mask always covers your mouth and nose.
- Wash your hands frequently, or use the hand sanitizer available throughout the hospital. If you arrive with disposable gloves on, please take them off, throw them away and perform hand hygiene.
- Please check in with the nurses' station on the unit prior to entering the patient's room each time you visit the patient. You may be asked to wear additional personal protective equipment (PPE). Once you are in the patient's room, stay there for the entire visit, except to use the public restroom. You will need to wear your mask for the entirety of your visit.
Due to space constraints, visitors cannot sit in waiting areas in the lobby, and at this time, visitors are not permitted in the cafeteria or other common areas.
COVID-19 Testing Tent Drive Thru — Storm Hotline
For Drive Thru Testing Tent weather status, please call 855-465-2220 and dial 2.
Blood Draw Stations
All BID Plymouth, Blood Drawing stations will be open and will require a scheduled appointment to be seen. Schedule an appointment here.
Beth Israel Deaconess Hospital - Plymouth (BID Plymouth) has submitted the Acute Care Hospital Phase 3 Reopen Attestation Form to the Massachusetts Department of Public Health (DPH) on July 6, 2020. By having submitted this form, BID Plymouth attests to meeting the Phase 3 criteria and standards in the DPH Hospital Reopening Guidance.
VIEW BID PLYMOUTH'S PHASE 3 ATTESTATION FORM
Beth Israel Deaconess Hospital-Plymouth, Inc. has submitted the Acute Care Hospital Phase 2 Reopen Attestation Form to the Massachusetts Department of Public Health (DPH) on June 8, 2020. By having submitted this form, Beth Israel Deaconess Hospital-Plymouth, Inc. attests to meeting the Phase 2 criteria and standards in the DPH Hospital Reopening Guidance.
VIEW BID PLYMOUTH'S SIGNED PHASE 2 ATTESTATION FORM
Beth Israel Deaconess Hospital-Plymouth, Inc. has submitted the Acute Care Hospital Phase 1 Reopen Attestation Form to the Massachusetts Department of Public Health (DPH) on May 21, 2020. By having submitted this form, Beth Israel Deaconess Hospital-Plymouth, Inc. attests to meeting the Phase 1 criteria and standards in the DPH Hospital Reopening Guidance.
VIEW BID PLYMOUTH'S SIGNED PHASE 1 ATTESTATION FORM